Return & Refund Policy
We accept returns under the following conditions:
For Cleaning Services:
- If unsatisfied, contact us within 24 hours for a free re-clean.
- No refunds are provided once services are completed.
For Products:
- Returns accepted within 14 days of purchase.
- Items must be unused, in original packaging, and in resalable condition.
- Refunds are processed within 7 business days after inspection.
Exceptions: We do not accept returns on used or opened cleaning supplies for hygiene reasons.
3. Exchange Policy
If you receive a defective product, contact us within 48 hours for a replacement.
Need assistance? Contact us at support@washsweep.com or (908) 725-7040.